Privacy Policy
Last updated: March 2026
Introduction
L'Ostricaio ("we", "us", or "our") is committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website (lostricaio.com) in compliance with the EU General Data Protection Regulation (GDPR) and Malta's Data Protection Act.
Data Controller
L'Ostricaio, located at Triq Ball, San Ġiljan, Malta, is the data controller for the personal data processed through this website. For any questions, contact us at info@lostricaio.com or +356 2138 3983.
What Data We Collect
We may collect the following types of personal data:
- Name, email address, and phone number (when you make a reservation)
- Date, time, and party size for your booking
- Messages sent through our chat widget
- Technical data such as IP address, browser type, and pages visited (via analytics cookies, with your consent)
How We Use Your Data
- To process and manage your table reservations
- To respond to your inquiries via chat or email
- To improve our website experience through anonymous analytics (with consent)
- To comply with legal obligations
Cookies
Our website uses cookies. When you first visit, you will be asked to provide consent. We categorise cookies as follows:
- Necessary — Required for the website to function properly (e.g., language preference, cookie consent choice). These do not require consent.
- Analytics — Help us understand website usage and improve performance. Only activated with your consent.
- Marketing — Used for chat widgets and third-party communication tools. Only activated with your consent.
Your Rights Under GDPR
As a data subject, you have the following rights:
- Right of access — request a copy of your personal data
- Right to rectification — request correction of inaccurate data
- Right to erasure — request deletion of your personal data
- Right to restrict processing — limit how we use your data
- Right to withdraw consent — at any time, without affecting lawfulness of prior processing
Contact Us
For any privacy-related questions or to exercise your rights, please contact us at info@lostricaio.com